How do I return an order?
OOPS! NOT EXACTLY WHAT YOU HAD IN MIND?
Would you like to make an exchange or return? No problem.
Please contact us at email@example.com with your order number and a brief description, and we will send you a shipping label.
The item must be in perfect condition; unused, unwashed and with all the original labels. If possible, please reuse the original emballage the order came in.
You have 30 days right of withdrawl.
What is the shipping cost?
Balance seat and Heavy Weight Duvet: 7,9 Euro
Balance seat 9,95 Euro
Heavy Weight Duvet: 14,95 Euro
Switzerland + UK + Norway
Balance seat: 12.95 Euro
Heavy Weight Duvet: 14,95 Euro
Balance seat: 13.95 Euro
Heavy Weight Duvet: 16,95 Euro
What shipping providers do you use?
UPS and DHL. Posten Varubrev within Sweden.
How long is your delivery time?
We send our products with UPS or DHL from Sweden. On average, a delivery takes 4-10 working days after the order has been placed.
NOTE! Orders made on Fridays or weekends will be sent no earlier than Monday.
If delays in delivery should occur (without having notified you of any longer delivery time) please contact us directly at e-mail firstname.lastname@example.org
What size should I take?
Always take the size you normally buy in clothes. On each product page you have the size guide. Go to All products
Why does it say max 1-3 hours use for some products?
We have set a maximum time because it's important that your body and muscles do not rely on a supportive product all the time. You should train your postural muscles and become more aware of your body and posture.
Use the product for a short time, be aware on how to position your body, then remove it and keep that position.
We help you change your postural and behavioural pattern.
Is there evidence the products work?
With 3D Qinematic Posture Scan, we have measured the effects before and after using several of our products. There are clear results after 6 weeks of daily use of the Flexi posture brace. The overall conclusion of the study is that Flexi is a very useful product to remind of an upright posture and to learn to position the body correctly when sitting, standing or walking. See more about the scans here.
What laptop size fits in Vertical Backpack?
Computer up to 13 inches fits in the padded compartment.
Computer up to 15 inches fits in the padded compartment.
Go to Posture Vertical Backpack
Is there anytime I definitely should not use postural products?
According to professionals, the only reason not to use our products is if you're experiencing pain while using them.
It should not hurt to wear for example Flexi shoulder strap, it should only remind you to straighten your back.
If you have severe pain in back and neck, you should always consult a doctor or physiotherapist.
What is good posture?
A good posture means that the ear, shoulder, hip, knee and ankle are in a straight line above each other with an S-curvature in the spine.
From the front, the shoulders, hips and knees should be parallel to each other. The body should be able to stand relaxed upright, without conscious effort.