How do I return an order?
Would you like to make an exchange or return? No problem. Please contact us at firstname.lastname@example.org with your order number and a brief description, and we will send you a shipping label.
The item must be in perfect condition; unused, unwashed and with all the original labels. If possible, please reuse the original packaging the order came in.
You have 30 days right of withdrawal.
Note. Returning items from outside EU can come with a customs fee according to local regulations.
Return cost is at the customer's expense. In the event of return, Swedish Posture does not reimburse the shipping cost.
What is the shipping cost?
Sweden: shipping fee is 39 kr, except Balance Seat and Heavy Weight Duvet (79 kr). Delivery 1-4 business days.
EU: shipping fee is €7.95, except Balance Seat (€9.95) and Heavy Weight Duvet (14.95 kr). Delivery 2-6 business days.
Switzerland, UK, Norway: The shipping fee is €9.95 on all products, except the balance seat (€12.95) and the heavy weight duvet (€14.95). You will need to pay import taxes and duties according to the local regulations in your country, therefore some orders may have a customs fee. Delivery 3-7 business days.
US: The shipping fee is €12.50 on all products, except the balance seat (€13.95) and the heavy weight duvet (€16.95). You will need to pay import taxes and duties according to the local regulations in your country, therefore some orders may have a customs fee. Delivery 3-10 business days.
What shipping providers do you use?
UPS, DHL and PostNord Varubrev within Sweden.
What's the delivery time?
Delivery takes between 1 and 4 business days in Sweden and between 3 and 10 business days to other countries.
If delivery delays should occur (without you having been notified), please contact us at email@example.com
What size should I take?
Always take the size you normally buy in clothes. On each product page you have the size guide. Go to All products
Why does it say max 1-3 hours use for some products?
We have set a maximum time because it's important that your body and muscles do not rely on a supportive product all the time. You should train your postural muscles and become more aware of your body and posture.
Use the product for a short time, be aware on how to position your body, then remove it and keep that position.
We help you change your postural and behavioural pattern.
Is there evidence the products work?
With 3D Qinematic Posture Scan, we have measured the effects before and after using several of our products. There are clear results after 6 weeks of daily use of the Flexi posture brace. The overall conclusion of the study is that Flexi is a very useful product to remind of an upright posture and to learn to position the body correctly when sitting, standing or walking. See more about the scans here.
What laptop size fits in Vertical Backpack?
Computer up to 13 inches fits in the padded compartment.
Computer up to 15 inches fits in the padded compartment.
Go to Posture Vertical Backpack
Is there anytime I definitely should not use postural products?
According to professionals, the only reason not to use our products is if you're experiencing pain while using them.
It should not hurt to wear for example Flexi shoulder strap, it should only remind you to straighten your back.
If you have severe pain in back and neck, you should always consult a doctor or physiotherapist.
What is good posture?
A good posture means that the ear, shoulder, hip, knee and ankle are in a straight line above each other with an S-curvature in the spine.
From the front, the shoulders, hips and knees should be parallel to each other. The body should be able to stand relaxed upright, without conscious effort.